Privacy Policy

PRIVACY POLICY

Direct Auto Accessories (“Direct Auto Accessories,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit www.directautoacc.com, purchase our products, contact us, or otherwise interact with our services.

1. Information We Collect

We may collect information you provide to us, including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Information you provide when contacting customer service
  • Information submitted through reviews, promotions, or other website features

 

We may also automatically collect information about how you use our website, including your IP address, browser, device information, pages viewed, referring website, and interactions with our website.

2. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to operate and improve our website, understand website traffic, measure advertising performance, and provide more relevant advertising.

Our website may use technologies provided by:

  • Shopify — ecommerce platform and checkout
  • Google Analytics — website analytics
  • Meta/Facebook — advertising, measurement, and marketing
  • Klaviyo — email marketing and customer communications
  • Social media platforms — social features, advertising, and measurement

 

These companies may collect information about your activity on our website in accordance with their own privacy policies.

Where required by law, we provide tools that allow you to manage cookies and certain tracking technologies. Shopify provides customer privacy and cookie-management features that merchants can configure through their store settings. (Shopify Help Center)

3. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Process payments and prevent fraud
  • Ship products and provide order updates
  • Respond to customer service requests
  • Send transactional and service-related communications
  • Send promotional emails when permitted
  • Improve our website, products, and customer experience
  • Analyze website traffic and purchasing activity
  • Measure and improve advertising
  • Provide personalized or relevant advertising
  • Comply with legal obligations

 

4. How We Share Information

We may share personal information with companies that help us operate our business, including payment processors, shipping providers, Shopify, Klaviyo, Google, Meta/Facebook, analytics providers, advertising partners, and other service providers.

We may also disclose information when it is reasonably necessary to comply with the law, respond to legal requests, prevent fraud, protect our rights, or protect the safety of our customers and business.

Some advertising and analytics activities may constitute “sharing” of personal information under California privacy law. California residents may have the right to opt out of certain sharing for cross-context behavioral advertising. (California Privacy Protection Agency)

5. California Privacy Rights

If you are a California resident and the California Consumer Privacy Act (“CCPA”) applies to our business, you may have rights including the right to:

  • Know what personal information we collect and how it is used
  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of personal information, subject to legal exceptions
  • Opt-out of the sale or sharing of personal information
  • Limit certain uses of sensitive personal information, where applicable
  • Not be discriminated against for exercising applicable privacy rights

 

California residents may also use an applicable Global Privacy Control (GPC) or other recognized opt-out preference signal. (California Privacy Protection Agency)

To submit a privacy request, contact us at:

Email: autosportswest@gmail.com

Subject: Privacy Request

We will verify requests as required by applicable law and respond within the time period required by law.

6. Your Marketing Choices

You can unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link in our emails.

Please note that you may continue to receive transactional messages relating to orders, purchases, or other services you have requested.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmitting or storing information online is completely secure, and we cannot guarantee absolute security.

8. How Long We Keep Information

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and financial records, comply with legal requirements, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the Last Updated date.

12. Contact Us

Direct Auto Accessories
Website: www.directautoacc.com
Address: 12564 Central Ave Unit A, BOX 62, Chino, CA 91710